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John GmbH

Terms of Sales

All prices are your net purchase prices without any applicable VAT on the day of billing.
Please find our current prices and information about product changes on

Terms of Payment and Delivery:
Delivery is made after receiving your payment in advance.
Invoices are sent by email.


Shipping costs:

Shipping abroad is carried out ex works (respective prices available upon request)

  small order surcharge:

7.50 € (net-order value less than 50.00 €)

delivery of foam plates and bulk goods ex works Treffurt

forwarding company instructed by us

(price upon request)or on your own

  delivery of fabrics by the metre exclusively on rolls:   additionally charged (€ 12,50 / roll)
  Registration of your own freight forwarder   12.50 €

Please note!


Conditions for sending back of goods!


As manufacturer we are not legally obliged to accept the sending back of faultless goods. As an exception we accept the sending back as a sign of a goodwill, provided that between date of invoicing and date of sending back are not more than 14 calendar days!

All sending backs after this period are at your expenses. Please note to contact our staff in advance.


For sending backs agreed with us (except faulty goods), you will receive a credit note for the goods value minus 20% of net value, minimum € 25 for each order to cover additional processing and restoring of goods.


Please understand that tailor made products can not be sent back.


The goods have to be sent back as packed by the manufacturer and in faultless condition.


If sending backs are not stamped correctly, we will not accept them.


Not prepaid sending backs will not be accepted either.


For questions you can reach us under +49 36923 8388-0 or send a mail to


Dispatch of Samples

Based on the regulation for medical products 93/42/EWG there is no dispatch of samples allowed for hygienic reasons.

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